Welcome: Professional Wood Furniture Manufacturer
info@atronhome.com 86-17362250817

FAQ

1641876664554185.png   Are you trade company or manufacturer?

1641876938528070.png   We are a furniture manufacturer and trading company since 2008 year.


1641876664554185.png   Where is your factory? How can I visit there?

1641876938528070.png   Our factory is located in Qingdao City, Shandong Province, China, it is about 30 minutes' drive from Qingdao Airport. Warmly welcome to visit us.



1641876664554185.png   This is my first time importing from China, what is the process?

1641876938528070.png   Please don't worry, we will recommend a professional forwarder to help you ship the goods.



1641876664554185.png   What’s your payment term?

1641876938528070.png   30% T/T deposit in advance and the balance against the copy of BL or LC AT SIGHT.



1641876664554185.png   Where is your loading port?

1641876938528070.png   Loading port is Qingdao.


1641876664554185.png   What’s your delivery term?

1641876938528070.png   FOB, EXW, CIF, CFR. 



1641876664554185.png   What’s your delivery time?

1641876938528070.png   About 30-50 days after deposit or the copy of original LC.



1641876664554185.png   What’s your samples policy?

1641876938528070.png   We can offer free samples but customer should take charge of the freight fee. For OEM service, we charge double cost.



1641876664554185.png   What is your packing way?

1641876938528070.png   We have regular packing and mail packing to meet your different selling way, we can also do your special requiremnt such as color box, display box. 


1641876664554185.png   Do you accept LCL shipment? 

1641876938528070.png   Yes, we accept LCL shipment.



1641876664554185.png   What is your MOQ? 

1641876938528070.png   Our MOQ is 100 pcs for each regular item and 200pcs for OEM service. 


1641876664554185.png   Are the goods 100% tested before delivery?

1641876938528070.png   Yes, goods are 100% tested before delivery.



1641876664554185.png   Can we get after-sales service?

1641876938528070.png   Yes, we provide 7x24hours satisfied after-sales service.


1641876664554185.png   Is OEM service available? what is the process?

1641876938528070.png   Yes, we provide wood furnitures, all of the products can be customized according to the needs of customers.


1641876664554185.png    What is the OEM process?

1641876938528070.png   Here is the process we usuall do:


Step1: Collect customers' requirement 

Send us a your layout or plan with dimensions, or send us a sketch of your idea with dimensions, then tell us your detailed requirements. 


Step2: Organize technical seminars

After we receive your specifications and parameters, we will hold a technical seminar to discuss it and feedback you our professional comments.


Step3: Confirm drawing

Chose a perfect project you like and our designers will make drawings for your confirmation. This may last several times until you are satisfied.


Step4: Quotation

After confirming the design and all materials, we will provide a quotation according it.


Step5: Produce and confirm the samples

When we receive your confirmation of quotation and drawings, we start to make sample and send it for your confirmation.


Step6: Commence mass production

After samples are confirmed, we will start mass production as your requirement.


Step7: Quality inspection and shipment

When mass production is finished,  we will strictly test quality before shipment and ensure on-time delivery.


CATEGORIES

CONTACT US

Contact: Margaret Liu

Phone: 86-17362250817

E-mail: info@atronhome.com

Whatsapp:0086-17362250817

Add: Huaqiao Village, Jimo, Qingdao City, Shandong Province, China Zipcode 266071